COVID-19 has changed the way we approach life in many ways, but it’s had a significant impact on health care – especially home health care in San Antonio and the surrounding area. For a brief time, there was an increase of COVID cases reported in the San Antonio and surrounding area. As a result, Comprehensive Home Health & Hospice instated certain processes to help ensure our patient and their families had the peace of mind knowing protocols were in place to help significantly reduce the risk of infection.
Perhaps most significantly, virtual visits became the norm. Through the use of telemedicine technology, we greatly reduced the amount of in-person contact our care givers had with patients, while still ensuring we were providing personalized, “face to face” care. Through platforms like Zoom, Google Meet, and even FaceTime the team members at Comprehensive Home Health & Hospice were able to effectively care for patients, ensure a personal connection with each one, as well as reduce exposure risk for the patient, the patient’s family, the care provider, and the community at large.